Supply Chain

Our supply chains and operations have an impact economically, environmentally and socially, which our brands and partners understand.

As a group, we, and our brands and partners, recognise our responsibility to work closely with our suppliers to ensure any adverse impacts are kept to a minimum.

Operating with high standards of transparency and traceability in our supply chain is important to our business.

Customised Comfort

Sustainable Sourcing

We are developing action plans to ensure the sourcing of our products is carried out in the most sustainable way possible to protect natural resources, communities and the environment for the future.

Our Hotter brand is a member of the Leather Working Group (LWG), which is a collective dedicated to promoting sustainable and appropriate environmental business practices within the leather industry. All our Indian suppliers are using tanneries which are Gold, Silver and Bronze rated approved by the LWG.

The Hotter brand has introduced 100% organic cotton canvas as part of the brand’s ongoing sustainable material strategy.

Read more on our sustainability initiatives, including our efforts to address the use of plastics and sustainable packaging in our supply chain

Hotter currently has 29% penetration of the UK 55+ female demographic.

Ethical Trade

Our products are sourced globally, and we believe in supporting standards which promote trading ethically and with transparency.

Our global sourcing principles are based on the 9 point Ethical Trading Initiative (ETI) Base Code, an internationally recognised code of labour practice founded on the conventions of the International Labour Organisation (ILO), which instructs control procedures around ethics across our brands, creating a better group, world and future.

Our Hotter brand is a member of SEDEX (Supplier Ethical Data Exchange) and will be conducting ethical audits to support our UK business transparency.

Read our Modern Slavery Statement and about our process of becoming a Business Partner of Stronger Together – Modern Slavery